Dapto Frontdesk
Your website's AI front desk
Dapto Frontdesk answers website questions, collects the right context, qualifies visitors, books meetings, creates support requests, and routes each conversation to the right person or workflow.
No static forms. No lost website questions. No repeated back-and-forth.
Waiting for conversation...
Answer with your website context
Frontdesk reads your website content, pricing, and product details to give accurate answers - not generic replies.
Route and take action automatically
Detect intent, update your CRM, send notifications, book meetings, and trigger workflows without manual work.
I need enterprise pricing for 200+ seats
Qualify leads automatically
Score visitors and collect details while they chat, so sales gets ready-to-close conversations.
Meeting booked
Calendar invite sent
Book meetings instantly
Let visitors pick time slots and book directly from chat with your connected calendar.
Refund request - Pro plan
Smart escalation
Turn complex requests into tracked tickets with context, tags, and priority - ready for your team.
Speaks 50+ languages
Visitors chat in their own language. You read summaries in yours. No extra configuration needed.
Your website gets questions. Most of them disappear.
A visitor asks about pricing.
A lead wants to know if you work with their industry.
A customer needs help finding the right information.
A buyer wants to book time, but does not want to fill out a generic form and wait.
Most websites either send people to a static form or make the team handle the same questions manually.
Dapto Frontdesk helps turn those conversations into usable next steps.
One conversation. Everything happens behind you.
Frontdesk doesn't just answer. It reads from your docs, books meetings, writes to your CRM, and opens support tickets. Here's how one visitor interaction flows through your tools.
Answer from your content
A visitor asks about pricing or features. Frontdesk pulls the answer straight from your Notion docs, help articles, and website pages. No generic responses. What you wrote is what they hear.
Book the meeting
When the visitor wants a demo, Frontdesk shows your real availability and books a slot directly into your calendar while they are still on your site. No email back-and-forth. No lost momentum.
Push to your CRM
Every qualified lead lands in your pipeline with name, email, company, and conversation intent already filled in. Your sales team knows exactly what the visitor wanted before they even open the record.
Open a support ticket
If the visitor has an issue that needs a human, Frontdesk opens a support ticket with the full conversation history attached. Your team picks up exactly where the chat left off, with zero context lost.
Any tool with an API
Internal dashboards, proprietary databases, custom workflows. If your tool has an endpoint, Frontdesk can connect to it. These are examples, not limits.
More than a chat box on your website
Dapto Frontdesk does not just answer basic FAQs.
It can help your website:
What you can use Frontdesk for
Lead qualification
Automatically qualify visitors by asking the right questions and capturing lead information.
Frontdesk engages visitors in conversation, asks about their company type, needs, timeline, and budget, then generates qualified leads with complete context for your sales team.
Meeting booking
Answer visitor questions and book meetings directly from the chat.
Frontdesk answers common questions about your services, qualifies the visitor's needs, and books meetings on your calendar - all without human intervention.
Quotation requests
Collect project requirements and generate quote requests automatically.
Frontdesk asks visitors about their project scope, timeline, and budget expectations, then creates a structured quote request with all details for your sales team to price.
Support intake
Answer support questions and create tickets with complete context.
Frontdesk handles common support questions instantly, and for complex issues, it collects all necessary details and creates a support ticket with full context for your team.
How Frontdesk turns website conversations into next steps
Add your website and knowledge
Connect your website, upload documents, add FAQs, or provide company-specific information. Frontdesk uses this context to understand what your business does and what visitors may ask.
We set it up with you
Either set it up yourself or let our team do it for you — both options are included at no additional cost. We help configure what Frontdesk handles, test real questions with you, and don't flip the switch until you've approved the answers.
Choose what Frontdesk should handle
Decide whether Frontdesk should answer questions, qualify leads, book meetings, create support requests, route visitors, or collect information. You can start simple and expand later.
Review and test responses
Test common visitor questions before anything goes live. Check how Frontdesk answers, when it asks follow-up questions, and when it should route to a human.
Add it to your website
Add Frontdesk to your website with an embed code. Visitors can start asking questions directly from your site.
Route, review, and improve
See conversations, captured leads, missed questions, routed requests, and summaries. Use those insights to improve your website, documents, and follow-up process.
Built for the next step, not just the answer
Most website chat tools stop after replying.
But a reply is not always the outcome you need.
A good website conversation should help answer:
- Is this person a good fit?
- What are they trying to do?
- What context does the team need?
- Should this become a lead, meeting, ticket, or internal request?
- Who should handle it next?
Dapto Frontdesk is built around that next step.
Designed to be useful without creating risk
Frontdesk is built for business conversations where accuracy and handoff matter.
It can be configured to:
Simple rule: Frontdesk should answer when it knows, and route when it does not.
Powered by Dapto Prism
Dapto Frontdesk runs on Dapto Prism, the platform behind Dapto automations.
Prism helps Frontdesk connect website content, documents, company knowledge, reasoning, workflow actions, routing, and review steps.
That means Frontdesk can start as a simple website assistant and grow into a larger automation when your process needs more context, approvals, integrations, or monitoring.
Dapto Prism powers the foundation.
Frontdesk handles the website conversation.
Dapto helps when the workflow needs to go further.
What happens after the request?
Some website conversations end with a meeting.
Some become support requests.
Some need a proposal, report, summary, analysis, or follow-up document.
That is where Dapto Workbench can help.
Frontdesk handles the work coming in.
Website questions, lead qualification, support intake, and routing.
Workbench helps complete the work that happens after.
Reports, proposals, summaries, analysis, and follow-up documents.
Both are powered by Dapto Prism.
Want to test Frontdesk on your website?
We are opening early access for teams that want to turn website questions into qualified, routed next steps.
Share your website and what you want Frontdesk to handle. We will tell you if it is a good fit.
Frequently Asked Questions
No. Frontdesk includes a website chat experience, but the goal is not just to answer questions. The goal is to collect context, qualify the visitor, route the request, and help the conversation become a useful next step.