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Dapto
AI Strategy · Engineering · Governance

Move AI from idea to secure production.

Dapto helps companies move AI from experiments and disconnected tools into secure, working business systems.

We identify where AI can create real value, build and integrate AI agents and applications, and put the security, governance, monitoring, and human controls around how AI accesses data, makes decisions, and takes action.

  • AI Strategy & Readiness
  • AI Engineering & Integration
  • AI Security & Governance
  • Managed AI
AI in productionMonitored
Business data & systems
CRMERPDocumentsAPIs
Models, agents & tools
Model routingSpecialist agentsActions
Security & governance
PermissionsData protectionAudit
Human approval
Review boundariesEscalation
Working business outcome
The problem

AI is easy to start.
Harder to operationalize.

Most companies already have access to AI. The harder part is making it work with real business data, existing systems, security requirements, and the people responsible for the outcome.

Dapto helps solve those problems, from initial use case through production.

That raises practical questions

  • 01Where will AI actually create enough value to justify the investment?
  • 02How will AI access the right company data?
  • 03How will it connect to existing applications and workflows?
  • 04What should an AI agent be allowed to see and do?
  • 05Which actions should require human approval?
  • 06How do you monitor quality, security, cost, and risk after deployment?
Services

How Dapto helps

We focus on the capabilities businesses need to move AI from experimentation into real business use.

01

AI Strategy & Readiness

Know where AI is worth using before you build it.

We evaluate your business processes, data, systems, and goals to identify AI opportunities with a clear path to business value.

Explore AI Strategy & Readiness

Dapto helps determine

  • Which AI use cases should come first
  • Where AI can create measurable value
  • Whether your data and systems are ready
  • What should be handled by AI
  • What should remain with people
  • What security and governance controls will be required
  • What it will take to move into production
Use-case discoveryAI readinessROI prioritizationData readinessAI roadmap
02

AI Engineering & Integration

Build AI around how your business actually works.

Dapto designs and implements AI systems that work with your business data, applications, people, and processes.

Explore AI Engineering

That may include

  • AI agents and copilots
  • Custom AI applications
  • Enterprise knowledge and RAG
  • Document intelligence
  • Intelligent workflow automation
  • Multi-agent workflows
  • CRM and ERP integration
  • Database and API integration
  • Model selection and routing
  • Model customization and fine-tuning where appropriate
  • Human review and approval workflows

The technology is selected around the business problem, not the other way around.

03

AI Security & Governance

Use AI without losing visibility or control.

As AI moves from answering questions to accessing company information and taking actions, security and governance become part of the architecture.

Explore AI Security & Governance

Dapto helps control

  • Which AI tools, models, and agents are being used
  • What company information AI can access
  • Which systems and actions an agent is permitted to use
  • Where human approval is required
  • How sensitive data is protected
  • How AI systems are tested for security and failure conditions
  • How activity and decisions are monitored
  • How AI usage is governed and audited
AI risk assessmentShadow AIData protectionAgent permissionsGuardrailsHuman approvalAI testingMonitoringAudit
04

Managed AI

AI systems need management after they go live.

Agent behavior needs to be monitored as systems gain more responsibility. Dapto can monitor and improve AI systems after deployment, including quality, usage, failures, exceptions, security controls, model performance, and cost.

Models change.
Costs change.
Business rules change.
Data changes.
Dapto keeps the system working through all of it.
Products & Accelerators

Dapto Products & Accelerators

Standalone AI products and configurable accelerators that businesses can use directly or extend as part of a broader AI solution.

Most Popular

Dapto Frontdesk

AI Agents for Customer Service & Sales

AI agents for customer conversations across website chat, email, phone, and WhatsApp.

Explore Frontdesk

Dapto Workbench

AI for Document, Data & Knowledge Work

Bring business information, AI, and repeatable workflows together for knowledge-heavy work.

Explore Workbench

Dapto Shield

AI Security & Governance

A reusable security and governance foundation for AI models, applications, and agents, including policies, access controls, monitoring, auditability, and human oversight.

Explore Dapto Shield
Approach

From business problem to working AI.

AI projects should not start with a model or a tool. They should start with the business problem.

01

Understand

We look at the process, people, data, systems, cost, risk, and desired business outcome.

02

Prioritize

We determine whether AI is the right solution and whether the expected value justifies the investment.

03

Design

We define how AI, data, systems, security controls, and people should work together.

04

Build & Integrate

We engineer the solution and connect it to the systems and information required to do the work.

05

Secure & Validate

We test the system, define permissions and approval boundaries, and establish monitoring before expanding AI responsibility.

06

Operate & Improve

As models, data, costs, and business requirements change, the AI system can be monitored and improved after deployment.

Where AI creates value

Where businesses are putting AI to work

Dapto focuses on areas where AI can become part of the way the business actually operates.

Customer Service & Sales

Handle customer questions, qualification, scheduling, support requests, follow-up, routing, and customer interactions across multiple channels.

Document & Knowledge Work

Extract, review, compare, analyze, and create work from documents, reports, spreadsheets, company knowledge, and other business information.

Internal Operations

Connect AI to existing systems and workflows to reduce manual handoffs, move information faster, and support better decisions.

AI Security & Governance

Gain visibility into AI usage, protect sensitive data, control agent permissions, establish approval boundaries, and monitor what AI systems are doing.

Why Dapto

AI is what we build.

Dapto is focused on AI, from identifying the right opportunities to engineering, integrating, securing, and governing the systems that go into production. Our own products and accelerators give us reusable technology for common AI problems, while our services allow us to adapt the final solution around each business.

Strategy tied to implementation

We do not stop at AI recommendations. The same problem can move from assessment into engineering and deployment.

Engineering tied to the business

AI is designed around your data, systems, workflows, controls, and desired outcome.

Security built into the solution

Permissions, data protection, human approval, monitoring, and governance are considered as part of the implementation, not added after it.

Reusable Dapto technology

Frontdesk, Workbench, and our AI Security & Governance accelerator provide proven foundations where they fit.

Technology

Powered by Dapto Prism

Dapto products and custom AI implementations share a common technology foundation. Prism provides reusable capabilities for:

Enterprise knowledge and data

Connect AI to approved business information.

Models and agents

Use different models and specialist agents based on the work being performed.

Tools and actions

Allow AI to interact with approved applications, APIs, and workflows.

Human oversight

Add approvals and human review where business judgment is required.

Security and governance

Apply access controls, policies, monitoring, and auditability.

Observability

Understand AI activity, quality, failures, usage, and cost.

Prism allows Dapto to focus more engineering effort on what is unique to the business rather than rebuilding the underlying AI foundation for every project.

What are you trying to do with AI?

  • You may already have a use case.
  • You may have an AI pilot that is not reaching production.
  • Your teams may be adopting AI faster than you can govern it.
  • Or you may simply need help determining where AI can create enough value to justify the investment.

Start with the business problem.