Frontdesk vs Workbench vs Done-For-You: Which Do You Need?
A quick decision guide for choosing between Dapto Frontdesk, Dapto Workbench, and having the Dapto team build a custom automation for you.
Three ways to start with Dapto, and most people only need to ask themselves one question to know which one: is the work website conversations, internal deliverables, or something more custom than either covers?
Quick Answer
Choose Dapto Frontdesk if the repeated work is website questions, lead qualification, quote requests, or appointment booking. Choose Dapto Workbench if the repeated work is reports, documents, data summaries, or research your team produces internally. Choose the done-for-you option (an automation assessment) if the process needs more setup than either self-serve product covers, or if you'd rather have the Dapto team build and manage it than configure it yourself.
The three options
Dapto Frontdesk
For: website questions, lead qualification, quote requests, appointment booking.
If visitors land on your site and you want an AI assistant answering questions, qualifying them, and booking meetings on your calendar - this is built specifically for that, starting at $39/month.
Dapto Workbench
For: reports, documents, data checks, summaries, proposals, and other repeated internal work.
If the repeated work is something your team produces - a weekly report, a research brief, a recurring analysis - Workbench turns that into a repeatable system, starting at $19.99/month.
Done-for-you (automation assessment)
For: processes that need more setup than either product covers alone, or teams that would rather not configure it themselves.
The Dapto team scopes your specific process and builds and manages a custom automation on Dapto Prism. Start with a free automation assessment.
Can you use more than one?
Yes - many teams start with Frontdesk for website conversations and Workbench for internal reporting at the same time, since they solve different problems. Nothing about choosing one locks you out of the other.
Still not sure?
If your process doesn't cleanly fit "website conversations" or "internal reports," the automation assessment is the fastest way to get a straight answer rather than guessing between products. Get an automation assessment.
See how this applies in practice with Dapto Workbench - an AI work platform for reports, documents, data checks, and other repeatable business work.
Learn more