What happens to website visitors after business hours?
Normally — 10:43 PM
Visitor reaches website.
Has a question.
Nobody is online.
Finds a form.
Maybe submits it.
Maybe leaves.
Someone follows up tomorrow.
By tomorrow, that visitor may already be talking to someone else.
With Dapto Frontdesk — 10:43 PM
Website chat — Dapto Frontdesk10:43 PM
Do you work with companies with fewer than 50 employees?
Yes. What are you looking for help with?
We need to automate customer inquiries.
Are those inquiries mainly coming through your website, email, or both?
The conversation keeps moving.
No employee had to be sitting there at 10:43 PM.
After hours does not have to mean "leave us a message."
A voicemail records the request.
A form stores the request.
Dapto Frontdesk can have the first conversation.
It can:
answeraskcollectqualifybookcaptureroute
depending on how you configure the experience.
Your morning starts with context.
Instead of
"New website lead."
Your team can start with
More useful information.
What did they ask?What did they need?What did Dapto Frontdesk answer?What information did they provide?Are they ready for the next step?
That makes morning follow-up much easier.
Nights. Weekends. Busy periods.
After-hours does not only mean midnight. It also means:
your team is in meetingseveryone is helping another customersomeone is on lunchyour office is closed on Sundaya visitor is in another time zone
Dapto Frontdesk can stay available while the business is not.