# Pricing — Dapto Frontdesk

AI Agents for customer service and sales across website chat, email, phone, and WhatsApp. Fixed monthly tiers, no per-conversation billing. 7-day trial on every paid plan (card required, cancel anytime). Full details and sign-up: https://dapto.ai/pricing

## Starter

- Price: $39/month (billed monthly) | $32.50/month (billed annually, $390/year)
- Conversations: 300/month
- Knowledge base: 100 MB (roughly 500 web pages or 200 documents)
- Channels: Website only
- Features: Website agent, answers from your own content, qualifies leads, books appointments, live human takeover (one click, hand back anytime), 3 agents, calendar + CRM integrations, no Dapto branding, conversation history, basic analytics, email support
- Best for: a single business that wants inquiries answered and booked

## Growth (most popular)

- Price: $99/month (billed monthly) | $82.50/month (billed annually, $990/year)
- Conversations: 1,000/month
- Knowledge base: 1 GB (roughly 5,000 web pages or 2,000 documents)
- Channels: Website + email
- Features: everything in Starter, plus - email agent (answers your inbox, not just your site), automatic follow-up when someone doesn't book, native Helpdesk (tickets, queues, SLAs, AI-drafted replies), auto-retrain from your website, file attachments, advanced analytics, API access, 20+ integrations, 10 agents, priority support
- Best for: businesses where inquiries arrive by web and email

## Business

- Price: $249/month (billed monthly) | $207.50/month (billed annually, $2,490/year)
- Conversations: 3,000/month
- Knowledge base: 5 GB (roughly 25,000 web pages or 10,000 documents)
- Channels: Website + email + phone + WhatsApp
- Features: everything in Growth, plus - phone agent, WhatsApp agent, unlimited agents, white-label + custom domain, unlimited knowledge sources, custom roles and permissions, multi-brand dashboard, 100+ integrations + webhooks, priority support
- Best for: agencies and multi-brand businesses

## Enterprise

- Price: Custom - contact sales@dapto.ai or https://dapto.ai/contact?plan=frontdesk_enterprise
- Conversations: Custom volume
- Knowledge base: Custom
- Channels: All (website, email, phone, WhatsApp)
- Features: everything in Business, plus - custom conversation volume, SSO, audit logs, SLAs, custom data retention, dedicated success manager, flexible billing, 1,000+ integrations, security review support
- Best for: teams with security, compliance, or volume requirements

## Top-up packs (any paid tier)

- 250 extra conversations: $20
- 1,000 extra conversations: $65 (better per-unit value)
- Top-ups never expire

## Notes

- No usage-based surprise billing: exceed your tier's conversation limit and the agent switches to capture-only mode (still takes name, contact, and what the visitor needs) until you buy a top-up or upgrade - it never just stops working or silently overcharges.
- Plan changes are never automatic - you choose when to upgrade or downgrade.
- All tiers are self-serve; Enterprise is the only plan requiring a sales conversation.